Greg Elliott

Position: Staff

Job title: Communities and Partnerships Administration and Communications Officer, Lifelong Learning Centre

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My role

I provide administrative support to a wide range of Lifelong Learning Centre (LLC) outreach activities aimed at engaging with and supporting the progression of potential mature, part-time and Foundation-level students.

I am a first point of contact for these activities and work alongside Antonio Borriello, Liam Hughes and other colleagues from our Communities and Partnerships (C&P) team to plan and deliver them, with the aim of continuously improving the systems and processes that we use. This is to ensure both an excellent customer experience for the adult learners we work with and outcomes which meet their individual needs, as well as working towards the wider objectives of the Centre.

A significant aspect of my role has to do with communications, including email campaigns and the use of various digital platforms. The success of these areas of work depends on effective cross-team working with colleagues from elsewhere in the LLC and across the University. I work closely with Lauren Huxley to plan and implement the Centre's communications strategy, utilising both external and internal channels addressing current and prospective students, community partners and professional audiences inside and outside of the University, with a particular focus on ensuring that the LLC’s outreach and community development functions are incorporated into our overall approach.

On a more day-to-day basis, I coordinate with LLC colleagues to help manage our departmental Facebook page, Instagram account, YouTube channel and SoundCloud account. In addition, I edit the LLC’s Medium publication and lead on the management of the Centre's presence on LinkedIn.

I also work with the University’s Marketing and Communications teams, for example around the management of content on the University website aimed at prospective mature and Foundation-level students, as well as the LLC’s own departmental website.

Professional memberships

I am a Certified Digital Marketing Professional (CDMP) accredited by the Digital Marketing Institute.