Greg Elliott

Position: Staff

Job title: Communities and Partnerships Assistant, Lifelong Learning Centre

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My role

My role involves providing administrative support to a wide range of Lifelong Learning Centre (LLC) outreach activity aimed at engaging with and supporting the progression of potential mature, part-time and foundation-level students.

I am a point of contact for our advice and guidance service for adult learners, our JumpStart short course for adults looking to build their confidence around academic skills, and a rolling series of free taster sessions and information events aimed at prospective students from diverse backgrounds.

I work alongside Antonio Borriello, Liam Hughes and other colleagues from our Communities and Partnerships (C&P) team to plan and deliver these activities, with the aim of continuously improving the systems and processes we use. This is to ensure both an excellent customer experience for the adult learners we work with and outcomes which meet their individual needs, as well as working towards the wider objectives of the LLC.

A significant aspect of my role has to do with communications, including email campaigns and the use of various digital platforms. I share responsibility for growing the LLC’s audience on Facebook, Instagram, X, LinkedIn and TikTok, help to manage our departmental YouTube channel and SoundCloud account, edit the LLC’s Medium publication and coordinate our contributions to the central University Medium publication.

The success of these areas of work depends on effective cross-team working with colleagues and academic staff from elsewhere in the Centre and across the wider University. As a member of the C&P team I aim to ensure the LLC’s community outreach and development functions are incorporated into the overall approach.

I work particularly closely with the University’s Marketing and Communications teams, for example around the management of content on the University website aimed at prospective mature and foundation-level students (as well as the LLC’s departmental website) and the production of a wide range of marketing materials in both digital and print formats.

Professional memberships

I am a Certified Digital Marketing Professional (CDMP) accredited by the Digital Marketing Institute.