Help and advice

If you have a question or problem, please ask for help as soon as you need it. There’s lots of support available, including the friendly Student Information Service that can help with any questions you have at any point during your time at Leeds. You can contact them by phone or email, or visit them at one of five Student Information Points around campus. 

For details of the Student Information Service and other people you can contact, please visit Asking for help.

Your personal tutor is an important contact in your academic department. They will play a crucial role throughout your time at university and can help with your academic, personal and professional development. If you are struggling with your studies for any reason, your personal tutor will be able to help.

Develop your academic skills with Skills@Library through online resources, workshops, 1-2-1 consultations and drop-in sessions.

Leeds University Union Help and Support offers independent, confidential, expert advice for free to all University of Leeds students.  

Our Lifelong Learning Centre offers spaces to connect with other mature undergraduate students, social events throughout the year, access to specialist support services and a range of other personal and professional opportunities.

Make the most of all the opportunities available to you at Leeds through the Plus Programme, which can help you develop the skills and confidence to thrive at Leeds and beyond.

Find out more about joining the Plus Programme.

Estranged, care leaver and care experienced students

If you’re estranged from your family or carers, and/or you’re a care leaver or care experienced, the Plus Programme can support with enhanced opportunities, funding and social networks. Please email the Plus Programme team at theplusprogramme@leeds.ac.uk to book an informal chat with Lisa Firth and find out how we might be able to support you.

Our international student advice and support teams can help with welcome and arrivals, student visa advice and more.  

Find out about getting started with your research degree and how Leeds Doctoral College support your postgraduate research experience.

Researcher@Library will help you with open access, research data management, literature searching and increasing citations both online and in-person through workshops and events.

There’s a range of support for students working and studying part-time with higher and degree apprenticeships.

Explore support available for both UK students with families and international students with families.

Our Disability Services team can recommend academic support for your learning, teaching and assessment.

To avoid financial difficulties and make sure you have enough money to support yourself (and any family with you) throughout your studies, you’ll need to know what costs to expect.

The Which? Student Budget Calculator is a useful tool to help you create a budget and manage your finances while studying in the UK.

Visit our Cost of living hub for tips on how to budget, save money and financial support that’s available.